Hotel Policies

Hotel Policies

The following hotel policies provide important information for check-in/check-out, pets, smoking, and other topics. If your question is still unanswered after reading through our hotel policies, please feel free to visit our FAQ page or  contact us.

 

Check-in Time: 4:00 pm
Check-out Time: 11:00 am

 

Non-Smoking Hotel

Hilton Orlando Bonnet Creek is a smoke-free environment. There is no smoking allowed in guest rooms or inside the hotel. Designated outdoor smoking areas are available.

 

Registration Age
Please note our minimum age to book reservations and check-in is 21 years old.

 

Daily Resort Charge

A daily resort charge of $45 (plus tax) will be charged to your room rate per room, per night and includes: Wi-Fi, continuous shuttle service to all four Disney® theme parks and Disney Springs, 2 bottles of water daily, access to the Waldorf Astoria Golf club practice facilities, complimentary golf club rentals after 2pm, 20% off apparel and merchandise at the Waldorf Astoria Pro Shop, access to fitness center, use of lazy river tubes,10% off poolside cabanas, and 20% off spa treatments at Waldorf Astoria Spa,  unlimited access to in-room local and toll free calls, and Kids Meal Deals.

 

Internet Fees
Standard In-Room and Lobby Wi-Fi is included in your resort fee. Access to Wi-Fi does not apply to meeting spaces.

 

Pet Policy
Pets are prohibited. We are happy to recommend kennel services located near the hotel should you require assistance.  Our hotel is ADA compliant and service animals are welcome.

 

Drone Usage
For the safety and privacy of our guests, use of drones on property for any reason is strictly prohibited.

 

Weapons Policy

Weapons are strictly prohibited on resort property.

 

Face Coverings Are Required

In accordance with CDC guidelines, we require face coverings in all indoor public areas of our hotel for guests and Team Members. We appreciate your understanding and look forward to serving you.